General terms and conditions with customer information

1. Scope, definitions and subject matter of the contract

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1.1 The following General Terms and Conditions (hereinafter referred to as "GTC")

apply for all business relationships between the

HAC Crafts Designs
represented by Managing Director Aysel Tasdelen
Tel.: + 49 (0) 1739838227
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Seat of the company: Cologne

< /span>(hereinafter referred to as "Seller") and the customer (hereinafter referred to as "Buyer",

Community also referred to as “Parties”) of the Seller.

1.2. These terms and conditions only apply if the buyer is a consumer. Consumer is

according to. § 13 BGB any natural person who concludes a legal transaction for purposes

who predominantly neither their commercial nor their self-employed professional

activity can be attributed. On the other hand, according to § 14 BGB, an entrepreneur is

a natural or legal person or a partnership with legal capacity,

When concluding a legal transaction in the exercise of their commercial or

self-employed professional activity.

1.3. These terms and conditions apply in particular to contracts for sale and/or delivery

Movable property ("Goods") which the Buyer has in respect of the Seller's

Completes the goods offered in the online shop.

1.4. The general terms and conditions of the seller apply exclusively. If the buyer uses

conflicting or supplementary general terms and conditions, their

Validity hereby contradicted; they only become part of the contract if the

Seller expressly agreed.

2. Conclusion of contract

< p data-sanitized-data-mce-fragment="1">2.1. The presentation and application place the goods in the seller's online shop

No binding offer on the part of the seller to conclude a

purchase contract, but serve to submit a binding offer on

Conclusion of a purchase contract by the buyer.

2.2. The time of the conclusion of the contract between the parties is depending on the

Buyer selected payment method.

2.2.1. When selecting the "PayPal" payment method, payment is processed via the

Payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal,

L-2449 Luxembourg, subject to the PayPal terms of use , viewable

at -full. In the

The buyer is directed to the website

< p data-sanitized-data-mce-fragment="1"> forwarded by PayPal. After entering his payment details and selecting the

The buyer confirms the desired payment method by clicking the

at the end of the order process, a payment order is also sent to

PayPal. After confirmation of the payment order, the seller requests PayPal to

Initiation of the payment transaction and accepts the buyer's offer in case< span data-sanitized-data-mce-fragment="1" class="Apple-converted-space">

clicking on the button that completes the ordering process.

2.3. The seller saves the contract terms including the terms and conditions at

< p data-sanitize d-data-mce-fragment="1"> Conclusion of the contract while maintaining data protection and sends it to the buyer

after sending his order in text form (by e-mail).

2.4. The buyer can change the text of the contract in his user account in the online shop of the

Seller's view, provided that the buyer created a user account before submitting the order

set up. The order data is stored in the seller's system and

The buyer can use his access data in the password-protected

User account can be viewed and retrieved.

2.5. The contract is concluded exclusively in German.

2.6 . The buyer can view the text of the contract in his user account in the seller's online shop, provided that the buyer before

Send the order set up a user account. The order data is stored in the seller's system

stored and can be used by the buyer using his access data in the password-protected user account

can be viewed and retrieved.

2.7. The buyer must ensure that the e-mail address provided by him for order processing is correct, so

that under this addr eat the e-mails sent by the seller can be received. Specifically, the

When using SPAM filters, buyers must ensure that all of the

Emails sent to third parties commissioned with order processing can be delivered.

3. Right of withdrawal

< p data-sanitized-data-mce-fragment="1">3.1. As a consumer, dem Buyers have a fourteen-day right of withdrawal in accordance with the statutory provisions.

3.2. More information on the right of cancellation can be found in the seller's cancellation policy below.

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3.3. The goods must be undamaged and unused for the revocation.

4. Delivery, delivery period and delay in delivery

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4.1. Goods are delivered by mail to the delivery address specified by the buyer, unless otherwise agreed between the parties. The buyer's delivery address given during the order in the online shop is decisive.

4.2. It is not possible to collect the goods yourself.

4.3. The delivery time is specified in the item description. By purchasing the goods, the buyer agrees to this


5. Transport damage, transfer of risk and default of acceptance

5.1. In the case of delivered goods with obvious transport damage, the buyer is asked to report this error

< p data-sanitized-data-mce-fragment="1"> to complain to the deliverer as soon as possible and contact the seller immediately. The

Failure to make a complaint or contact has for legal claims and their enforcement,

especially for the Warranty rights of the buyer, no consequences.

6 . Prices, shipping costs and terms of payment

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6.1. Unless otherwise stated in the seller's offer, the prices quoted are

Total prices. The total prices given are in EURO and are gross prices including those on the day of

Invoicing applicable statutory sales tax and, if applicable, plus delivery and

Shipping costs. The amount of any delivery and shipping costs that may be incurred are specified in the respective

Product description specified separately.

6.2. The buyer can choose to pay the purchase price using the following payment methods :

6.2.1. Payments are, by providing shopifypayments, via PayPal, Klarna invoice, Klarna Sofort, Google Pay, Apple Pay, Maestro, Visa, American Express, Mastercard, Shop Pay, Bancontact, Ideal and eps transfer possible.

7. Liability for defects and guarantees

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7.1. The seller is liable for material or legal defects of the delivered goods in accordance with the applicable statutory provisions,

in particular §§ 434 ff

7.2. The limitation period for statutory claims for defects when buying used goods is one (1) year with the

Delivery of the goods. The limitation period for statutory claims for defects when purchasing new goods is two (2)

Years from the delivery of the goods.

8. Liability for damage

8.1. Regarding the The seller, his legal representatives and his

Vicarious agents only in the event of intent or gross negligence.

8.2. In the event of a breach of essential contractual obligations, liability also applies to simple negligence , but limited

on the foreseeable, contract-typical damage.

8.3 . Essential contractual obligations are those obligations which the contract requires the seller to achieve

of the purpose of the contract, the fulfillment of which is essential for the proper execution of the contract

enables and on which the buyer can regularly rely (so-called. cardinal obligations). Claims for

Damage from injury to life, limb or health as well as under the Product Liability Act

are unaffected by the above restrictions.

8.4. Otherwise, the seller is not liable.

9. Retention of title

< p data-sanitized-data-mce-fragment="1"> If the seller pays in advance , this reserves the right until the purchase price owed has been paid in full

reserves ownership of the delivered goods.

10. Privacy

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10.1. The seller collects and stores the buyer's data necessary for the transaction. When the

The seller observes the legal provisions when processing the personal data of the buyer. The

The seller is entitled to transmit this data to third parties commissioned to carry out the order, insofar as

this is necessary to fulfill the contract. Further details can be found in the online offer

Retrievable Seller's privacy policy.

10.2. The buyer can request information about the data stored about his person at any time.

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10.3. Otherwise, the statutory data protection regulations apply, in particular the General Data Protection Regulation (DS

GVO), the new version of the Federal Data Protection Act (BDSG-new) and the Telemedia Act (TMG).

10.4. The seller has the copyrights to all texts, images and films published on its website. A

Images, films and texts may not be used without the seller's express consent.

11. Alternative Dispute Resolution

The EU Commission provides a platform for online dispute resolution under the following link: . This platform serves as a point of contact for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.

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12. Final Provisions

< p data-sanitized-data-mce-fragment="1">12.1. For these GTC and the contractual relationship between the parties is governed by the law of the Federal Republic of Germany to the exclusion of uniform international law, in particular the UN Sales Convention. For consumers, this choice of law applies only insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.

12.2. If the buyer does not have a general place of jurisdiction in Germany or in another EU member state, the exclusive place of jurisdiction for all disputes arising from this contract is the seller's place of business in Cologne.
Status: 09/13/2021